RCS Video Examples – Rich Communication Services

2 minute read

Upland Admin

Last week, we announced an exciting partnership with Google and CLX Communications to become a selected software cloud to provide RCS for enterprises and brand marketers. This week, Waterfall is showing off the new technology in Barcelona, Spain with CLX Communications at Mobile World Congress. If you’re attending the conference, make sure to stop by the CLX booth in Hall 8.1, stand C41 for a demo that shows how important this technology is for brands moving forward.

Matt Silk, head of strategy at Waterfall, and Bruce Bales, VP of Operation, Americas, standing in-front of the RCS demo at Mobile World Congress

Matt Silk, head of strategy at Waterfall, and Bruce Bales, VP of Operation, Americas, standing in-front of the RCS demo at Mobile World Congress.

RCS is going to be a massive innovation in the mobile world and we’re just scratching the surface.

If you aren’t attending Mobile World Congress, no problem! We’ve pulled together a few videos below showing off how the technology works.

Carrier Upgrade with RCSx

In this video, Matt is asked by his carrier if he’s interested in a new phone for his next upgrade. Using simple suggested replies, Matt can receive more details and begin the trade-in process right from his native messaging app.

Appointment Scheduling with RCS

In this video, Katie is invited to receive a free make up consultation from a brand she is subscribed to. Katie is able to schedule her appointment directly from a list of suggested times, without having to leave the messaging environment.

Feedback Opportunity with RCS

In this video, Hillary is prompted to give feedback on a recent purchase in exchange for a coupon. Hillary is presented with a list of suggested responses and emojis to help her through the process easily.

Checking with the Bank with RCS

In this video, Jake is able to check his current bank balance and review his latest transactions, without having to visit the banks website or app.

If you’re interested in learning more about what RCS and Waterfall can do for your brand, reach out.

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